Talent Job Seeker
Branch Manager
- directions_car Edmonton
- work Full-time
About the position
Position: Branch Manager
Location: Edmonton - Ottawa, Canada
Duration: Full-Time
Salary: DOE
POSITION OVERVIEW
The client is looking for an experienced and driven Branch Manager to oversee day-to-day operations, sales performance, customer service, and team leadership. The ideal candidate has a strong background in industrial, plumbing, or mechanical product distribution, and is confident in managing both people and processes to meet business goals.
Qualifications:
· Diploma in Business, Sales, or related field.
· 5+years of experience in a branch or sales management role.
· Strong industry knowledge in mechanical, plumbing, or industrial supplies.
· Proven leadership, communication, and customer service skills.
· Strong organizational and problem-solving abilities.
· Proficient with Microsoft Office and ERP systems.
· Mechanical aptitude and ability to interpret technical documentation is an asset.
Key Responsibilities:
· Lead branch operations, including inside sales, customer service, warehouse, and inventory control.
· Oversee order processing and ensure timely, accurate fulfillment and delivery coordination.
· Resolve customer issues, provide product support, and drive customer satisfaction.
· Manage inventory levels and coordinate purchasing of non-stock items.
· Prepare sales quotes and assist with forecasting and budgeting.
· Collaborate with outside sales, suppliers, and internal departments to resolve issues and streamline operations.
· Recruit, train, and develop branch staff; conduct performance evaluations.
· Promote a safe work environment by enforcing company Health & Safety policies.
· Strengthen relationships with key customers and suppliers to support growth.
· Monitor competitive activity and market trends to support business development.
· Generate and review reports on sales, inventory, and operational performance.
Place of work
Edmonton
app.general.countries.Canada
About the company
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Job ID: 9581158
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