Talent Job Seeker
Spanish Bilingual CSR
- directions_car Taguig
- work Full-time
About the position
Required Qualifications:
- 2+ years of Customer Service, Financial Services or Contact Center experience
- 2+ years of Spanish Bilingual Customer Service Representative experience
- Must have completed 2nd year College level
Job Expectations:
- Flexible with work schedule and arrangement
- Willing to work in McKinley Hill, Taguig
- Willing to work on a shifting schedule
Job Highlights:
- Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
- Interact with customer service team and perform moderately complex customer support tasks
- Manage risk by following all policies and procedures and staying abreast of changes to them
- Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
- Receive direction from customer service supervisor and escalate non-routine questions
Place of work
Talent Job Seeker
Taguig
app.general.countries.Philippines
Taguig
app.general.countries.Philippines
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9578724
/ Ref: e427a919933ef2e1c3696fcfa7986754