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With Relocation Support Dutch Customer Support

About the position

Key Responsibilities:

  • Deliver exceptional customer support to Dutch-speaking clients via phone, email, and chat.
  • Address inquiries related to products, services, and technical issues.
  • Resolve customer complaints and challenges efficiently and professionally.
  • Collaborate with various departments to ensure seamless customer service and solutions.
  • Maintain detailed records of customer interactions and feedback in CRM systems.
  • Identify areas to enhance the customer experience and escalate complex issues when needed.
  • Achieve individual and team performance goals.

Requirements:

  • Native or fluent Dutch speaker (C1/C2 level) with excellent communication skills, both written and spoken.
  • Prior experience in customer support or a client-facing role is a plus.
  • Strong problem-solving and conflict-resolution abilities.
  • Ability to work well in a dynamic, fast-paced environment.
  • Proficiency in CRM systems and Microsoft Office Suite.
  • Team-oriented with a positive mindset and a passion for customer service.

Benefits:

  • Competitive salary along with a 2500 EUR signing/loyalty bonus.
  • Relocation assistance to help you transition smoothly to Lisbon.
  • Comprehensive training and career development opportunities.
  • Health and dental insurance.
  • On-site role in a vibrant, multicultural office environment.
  • The chance to work with a global client and be part of a talented team.

Place of work

Talent Job Seeker
Lisbon
app.general.countries.Portugal

About the company

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Relevant places near

  • Lisbon
  • Amadora
  • Queluz
  • Cacém
  • Algueirão
  • Loures
  • Rio de Mouro
  • Odivelas
  • Amora
  • Corroios



Job ID: 9504541 / Ref: e1df89ab1e5a66318f40511a55e94e15

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