Virtual Medical Receptionist

About the position

Position Overview:

Health Express Clinics is currently seeking a dynamic and customer-focused Medical Receptionist Virtual Assistant (PODIATRY EXPERIENCE) to join our team. The ideal candidate will have experience in medical office administration, excellent communication skills, and the ability to thrive in a fast-paced virtual environment. As a Medical Receptionist Virtual Assistant, you will be responsible for providing top-notch administrative support to medical practices, ensuring seamless coordination of patient appointments and inquiries.

Responsibilities:

• Serve as the first point of contact for patients, physicians, and other healthcare professionals via phone, email, and online chat.

• Schedule and confirm patient appointments, ensuring accuracy and efficiency in appointment booking.

• Manage patient registration process, including verifying insurance information and updating patient records in electronic medical records (EMRs) or practice management software.

• Respond promptly and professionally to patient inquiries and requests for information.

• Coordinate with healthcare providers to ensure timely and accurate communication of patient information and scheduling changes.

• Maintain confidentiality of patient information and adhere to HIPAA guidelines at all times.

• Assist with administrative tasks such as billing inquiries, insurance claims processing, and medical records management.

• Collaborate with other members of the virtual assistance team to provide comprehensive support to medical practices.
  
  

Qualifications:

• Proven experience as a virtual Medical Receptionist or similar role in a healthcare setting (Podiatry clinical setting) 

• Excellent customer service skills and a friendly, professional demeanor.

• Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.

• Proficiency in using electronic medical records (EMRs) or practice management software.

• Excellent communication skills, both verbal and written.

• Ability to work independently and as part of a remote team.

• Familiarity with medical terminology and basic healthcare procedures.
  

• Technical Requirements
  

• Operating System: Windows 10 Pro at 32/64-bit - *Genuine

• CPU: Intel Core i5 8th gen and above or AMD equivalent

• Memory: at least 8GB RAM

• Power Backup (Power pack): Generator or UPS Preferred

• Internet subscription/speed: At least 50 Mbps (DSL/Fiber only); LTE connection not accepted

• Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)

• Webcam: HD 720p/1080p (Recommended: A4Tech PK-910H)

• External monitor screen, 17,19 or 22 inch in size

Benefits:

• Independent Contractor position

• Compensation: $5/hr for the first 3 months and then $6/Hr afterwards.

• CST/PST/EST work schedule.

• HMO after 6 months of services

How to Apply:

• DO NOT APPLY FOR THIS POSITION, IF YOU DO NOT MEET TECHNICAL REQUIREMENTS

• SUBMIT Copy of the updated resume

• SUBMIT 1-Min LOOM VIDEO of self-introduction

Place of work