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Sales Representative in Athens

About the position

Join Our Dynamic Team!

Position: Sales Representative
Language: German or French + English
Location: On-site 
Working Hours: Monday - Sunday | Rotative Shifts, 2 days off
Salary: 1400 - 1800  x 14 payments (depending on language and experience) 

Your Role as a Customer Advisor:

  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.

Requirements:

  • EU Citizenship or valid residence card with full market access
  • Fluent in German or French and English (written and spoken)
  • Minimum of 6 months' experience in customer service (CS)
  • Must be based in Greece or willing to relocate to Athens

Job Type: Full-time

Language:

  • German or French Language (Required)
  • English Language (Required)

Place of work

Talent Job Seeker
Kentro
app.general.countries.Greece

About the company

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Job ID: 9502822 / Ref: 21c4a2211de8d5d80bfdae2fd9056f2a

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