Talent Job Seeker
Czech Customer Support Specialist in Sofia Bulgaria
- directions_car Sofia
- work Full-time
About the position
Czech Customer Support Specialist | Sofia, Bulgaria | Very Attractive Salary + Great Benefits
Were growing our team in Sofia and looking for a Customer Support Specialist fluent in Czech to join a leading international company.
If youre customer-focused, thrive in a fast-paced environment, and speak Czech (C2) and English (B2+), this is your chance to build a rewarding career with excellent compensation and development opportunities.
Location: On-site in Sofia
Schedule: Rotating shifts (5 days/week, 8-hour shifts) with 2 days off
️ Relocation Package: Includes travel expense reimbursement
What You'll Do:
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Deliver exceptional customer service via phone, email, and chat
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Support customers with product details, orders, account info, and troubleshooting
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Log interactions and maintain accurate records in internal systems
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Collaborate with your team to ensure consistent, high-quality service
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Escalate complex cases as needed and ensure timely resolution
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Stay updated on products, procedures, and customer experience standards
What You Bring:
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Fluent Czech (C2 level) verbal and written
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English (B2+) for internal communication and training
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Customer service, retail, or e-commerce experience is a plus
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Excellent communication and interpersonal skills
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Organized, detail-oriented, and solution-driven
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Comfortable in a diverse, fast-paced environment
What We Offer:
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Very attractive salary
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Relocation support and travel expense reimbursement
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Monthly transportation/internet allowance
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Additional compensation for night shifts (if applicable)
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Life event bonus (marriage, childbirth, graduation)
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Comprehensive health & dental plan
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Life insurance
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Multisport Card, co-financed by the employer
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Discounts on a wide range of goods and services
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Career advancement opportunities and internal mobility
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Modern, central office in Sofia
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Supportive and international team culture
Apply now and become part of an energetic, international team where your Czech language skills will truly shine! Contact leslie.marquis@cbtalents.org for more details.
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Place of work
Sofia
app.general.countries.Bulgaria
About the company
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Relevant places near
- Sofia
- Kostinbrod
- Bozhurishte
- Sofia
- Sofia
- Sofia
- Sofia
- Sofia
- Sofia
- Sofia
Job ID: 9502101
/ Ref: 41e375980dea8e8a09eb8317b27d7c56