Talent Job Seeker
Czech Customer Service Specialist in Sofia Bulgaria
- directions_car Plovdiv
- work Full-time
About the position
Customer Service Specialist Czech | Sofia, Bulgaria | Excellent Benefits + Very Attractive Salary
Were hiring! Our international team in Sofia is looking for a Customer Service Specialist who is fluent in Czech to support a global brand known for high-quality customer experience.
If you're fluent in Czech (C2), have a good command of English (B2+), and enjoy working in a dynamic environment, this is your opportunity to build a fulfilling career abroad with outstanding rewards.
Location: On-site role based in Sofia, Bulgaria
Working Hours: Rotational shifts (5 working days, 8 hours per shift), with 2 days off weekly
️ Relocation Assistance Provided, including travel expense coverage
Your Key Responsibilities:
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Handle customer inquiries via phone, chat, and email in a professional and friendly manner
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Offer assistance with account details, order status, product information, and troubleshooting
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Keep records of customer interactions accurately using internal tools
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Work collaboratively with teammates to ensure a smooth and satisfying customer experience
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Escalate more complex issues as needed and track them through to resolution
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Stay current with company services, campaigns, and updates
What Youll Need:
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Native or near-native Czech (C2 level)
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Strong English skills (B2+) for internal communication and training
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Previous experience in customer-facing roles is an advantage
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Excellent communication, problem-solving, and interpersonal skills
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Ability to work efficiently in a structured, multicultural setting
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A team-oriented attitude and attention to detail
Perks & Benefits:
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Very competitive salary package
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Relocation support for those moving to Sofia
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Monthly 50 BGN transportation/internet allowance
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Night shift pay bonuses (if applicable)
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500 BGN bonus for significant life events (e.g. marriage, childbirth, graduation)
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Health and dental insurance coverage
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Life insurance
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Multisport Card (co-financed by the company)
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Discounts on a wide range of services and products
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Career advancement and learning opportunities
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Work in a modern office in Sofias city center
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Friendly, diverse, and supportive team environment
Ready to bring your Czech language skills to a fast-paced, international role? Apply now and grow with a company that values talent, collaboration, and customer care.
Contact leslie.marquis@cbtalents.org for more details.
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Place of work
Plovdiv
app.general.countries.Bulgaria
About the company
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Relevant places near
- Plovdiv
- Asenovgrad
- Stamboliyski
- Perushtitsa
- Sadovo
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- Plovdiv
- Plovdiv
- Plovdiv
Job ID: 9502074
/ Ref: 68458ae1b7d6e56988d760e558c3c3f9