Customer Care with a Japanese Tobacco Company

About the position

Customer Care with a Japanese Tobacco Company (Hungarian Language)

Office Location Advance Business Center 1, g.k. Mladost 4Mladost, ul. "Samara" 4, 1766 Sofia, Bulgaria

Salary is EUR 1,800 per month gross with bonuses

Were not just hiring were building a dynamic team of passionate individuals ready to make a difference in the world of Customer Service! If you thrive in an energetic environment and are excited about supporting a leading tobacco brand, youre in the right place.

Get ready your next career adventure starts now!

What Youll Be Doing:

Deliver Outstanding Support: Connect with customers via email, chat, and phone, turning questions into solutions and making every interaction a positive experience.

Become a Product Expert: Dive into the details of our products and services so you can confidently provide accurate, helpful information when it matters most.

Solve with Speed: Channel your inner investigator to quickly find answers and provide timely, satisfying responses.

Build Genuine Connections: Create friendly, engaging conversations that brighten a customers day your warmth and care will truly make an impact.

Work and Celebrate Together: Join a fun, collaborative team where sharing ideas, enjoying the moment, and celebrating success are all part of the daily vibe.

What You Bring:

• Excellent Communication Skills: Youre fluent in Hungarian and have strong spoken and written English skills a natural communicator!

• Customer Service Experience: Youve wowed customers before, and youre ready to do it again.

• Tech Confidence: Youre comfortable navigating MS Office and CRM systems with ease.

• Attention to Detail: Youre organized, precise, and can manage multiple tasks whether solo or with your team.

What You Can Expect:

• Full-time role with flexible shifts between 9:00 a.m. 9:00 p.m., Monday to Sunday

• Competitive salary with monthly performance bonuses

• Convenient office location, close to public transport

• Fully paid onboarding and comprehensive initial training

• Ongoing professional development and skill-building opportunities

• Career growth programs to support your long-term goals

• Wellness programs to keep you feeling your best

• Relocation support if needed (covering accommodation and travel)

• Extra perks: Health & life insurance, Multisport card, transport allowance, special occasion bonuses, extra educational leave, corporate discounts, fun company events, and more!

Discover the power of a career that truly moves you.

Looking for your next step? Join a global leader in technology and customer solutions, working with some of the worlds most recognizable brands in over 70 countries. Be part of a team recognized with awards for excellence in employee experience and innovation year after year.

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