Talent Job Seeker
Customer Support Representative
- directions_car Porto
- work Full-time
About the position
Job Title:
Customer Support Representative (French Speaker)
Location:
Porto, Portugal
On-site position
Start Date:
15th May 2025
Working Schedule:
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Monday to Friday: 08:00 19:00 (rotative shifts within this time frame)
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Days Off: Saturday and Sunday
Salary & Benefits:
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Gross Salary: 1,000 x 14 months
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Meal Allowance: 7.63 per working day (net)
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Transport Allowance: Not provided
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Relocation Package Included (details below)
Role Responsibilities:
As a Customer Support Representative, you will be responsible for:
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Delivering high-quality customer service via phone, email, or chat
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Handling inquiries, troubleshooting, and resolving customer issues effectively
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Ensuring a positive customer experience through professional communication
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Keeping records of customer interactions and following up when necessary
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Collaborating with other departments to ensure customer satisfaction
Requirements:
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Fluent in French (written and spoken)
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Good command of English (for internal communication)
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Minimum of 1 year of previous experience in Customer Support or Contact Centre (preferred)
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EU citizenship or valid work permit in Portugal
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Strong communication and problem-solving skills
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Willingness to work on-site in Porto
Relocation Support:
For candidates relocating from outside Portugal:
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Reimbursement of airfare up to 400 after 180 days of contract (economy class)
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Hotel accommodation for 28 days (temporary, depending on project)
For candidates relocating from within Portugal:
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Reimbursement of travel costs up to 150 after 180 days of contract (economy class)
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Hotel accommodation for 15 days (temporary, depending on project)
All CNX Porto projects offer a shared housing option (similar to CNX Lisbon)
Accepted Documents:
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EU ID
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Portuguese Residence Card
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Manifestação de Interesse
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Visa (under consultation)
Interested?
If you're looking for a new opportunity in customer service and would enjoy living and working in Porto, wed love to hear from you! Click to apply or send your cv to amanda.kiss@cbtalents.org
Place of work
Porto
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9501313
/ Ref: 06607a57fc380e09e62a64d1e20927eb