Romanian Customer Service Rep in Lisbon - Relocation!

About the position

Customer Service Specialist (Romanian Speaker) needed in Lisbon, Portugal!

Are you a Romanian speaker passionate about providing exceptional customer service and ready to join an innovative team in the world of Smart Lighting Devices? We have a rare opportunity for you in the vibrant city of Lisbon, where you'll enjoy a fulfilling career and the fantastic lifestyle that comes with living in one of Europe's most beautiful and welcoming cities!

What We Offer:

• Attractive Basic Salary!
• Monthly Bonus based on performance.
• Meal Allowance to cover your daily meals.
• Transport Allowance for your monthly commute
• Health Insurance starting from day one (monthly contribution required, free after 6 months)
• Relocation Package:
  • Reimbursement of Airfare to help with your move.
  • Shared Accommodation for the first year at just 280/month, with all utilities included (discounted directly from your pay slip)

Fixed Shifts & Fixed Days Off ensure a healthy work-life balance and the flexibility to explore Lisbon's amazing lifestyle!

Why Lisbon?

Living and working in Lisbon means enjoying a city that blends modernity with rich history. The sun-kissed streets, friendly locals, delicious cuisine, and affordable living make Lisbon an unbeatable location for your career and personal life. From enjoying a pastel de nata at a local café, relaxing at the nearby beaches, or wandering through the charming streets of Alfama, Bairro Alto, and the Baixa district, Lisbon offers a lifestyle that caters to both relaxation and adventure. Whether you enjoy vibrant nightlife, historical landmarks, or outdoor activities, Lisbon has it all!

Key Responsibilities:

• Provide exceptional customer service for Smart Lighting Devices, answering inquiries and offering troubleshooting assistance.
• Ensure customer satisfaction by delivering accurate, friendly, and professional responses.
• Assist in resolving product-related issues, ensuring customers have the best experience.
• Work as part of a dynamic team to meet and exceed service goals and expectations.
• Collaborate with other departments to improve customer experience and service quality.

What Were Looking For:

• Fluency in Romanian (C1/C2)
• Experience in customer service or related fields (preferably in a tech or product environment)
• Strong communication skills, both written and verbal
• A problem-solving mindset and a passion for helping others.
• Team-oriented, with the ability to work independently when needed.
• A positive, proactive attitude and an eagerness to learn

The Lisbon Lifestyle:

• Sunshine: Lisbon enjoys over 2,800 hours of sunshine a year, perfect for outdoor activities and weekend adventures.
• Beaches: The beautiful beaches of Cascais and Costa da Caparica are just a short ride away from the city.
• Food & Drink: From world-famous pastéis de nata to fresh seafood and authentic Portuguese cuisine, Lisbon is a food lovers paradise.
• History & Culture: Explore Lisbons iconic historic sites, museums, and neighborhoods filled with charm and character.
• Vibrant Nightlife: Enjoy the lively nightlife in areas like Bairro Alto and Cais do Sodré, known for its cafes, bars, and Fado music.
• Affordable Living: Lisbon offers a high quality of life at an affordable cost compared to other European capitals, making it an ideal place to live and work.

If you're ready for a rewarding career in a dynamic team while enjoying Lisbon's incredible lifestyle, apply now!

Place of work