Talent Job Seeker
Junior German Customer Service Representative
- directions_car Lisbon
- work Full-time
About the position
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide support for product-related questions, order issues, and technical troubleshooting.
- Escalate complex or unresolved issues to the appropriate team.
- Ensure customer satisfaction by offering clear, helpful, and efficient solutions.
- Maintain accurate records of customer interactions and solutions within the CRM system.
Requirements
- Fluent in German (C2 level) and strong communication skills in English (minimum B2 level).
- Excellent problem-solving skills and attention to detail.
- Ability to adapt to a rotational schedule, including weekends and public holidays.
- No previous experience required – entry-level candidates welcome!
- Must be available to work on-site in Lisbon.
What We Offer
- Competitive salary and benefits package.
- Private health insurance.
- Paid training to ensure your success in the role.
- A multicultural and supportive work environment.
- Opportunities for career growth and advancement within the company.
Work Schedule
- Monday to Friday: 08:00 AM to 08:00 PM (rotational shifts).
- Saturday and Sunday: 08:00 AM to 05:00 PM (rotational shifts).
- Days Off: 2 rotational days off per week.
Place of work
Talent Job Seeker
Lisbon
app.general.countries.Portugal
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9490724
/ Ref: 072550751357d9db1360c62649a0ff8b