Talent Job Seeker

B2 or Above Level of German Customer Support

About the position

Key Responsibilities:

  • Handle customer inquiries and provide support via phone, email, and live chat in German.
  • Assist with product-related questions, troubleshooting, and general inquiries.
  • Deliver high-quality customer service and ensure timely issue resolution.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Maintain accurate records of customer interactions and ensure data accuracy.

Requirements:

  • Native German speaker with excellent written and spoken skills.
  • English proficiency at B2 level.
  • Strong communication and problem-solving skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays as part of a rotating schedule.
  • Prior experience in customer support is an advantage but not mandatory.
  • Proficient with basic computer tools and systems.

What We Offer:

  • Competitive salary with additional payment for hours worked after 10 PM.
  • Taxi vouchers for late shifts to ensure safe transportation home.
  • A signing bonus of 1000 BGN.
  • Ongoing training and development to help you succeed in the role.
  • Opportunities for career advancement within the company.
  • A modern and supportive working environment in Sofia.
  • Working Hours: Monday to Sunday, rotational shifts between 10:00 AM - 2:00 AM

Place of work

Talent Job Seeker
Sofia
app.general.countries.Bulgaria

About the company

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Relevant places near

  • Sofia
  • Kostinbrod
  • Bozhurishte
  • Sofia
  • Sofia
  • Sofia
  • Sofia
  • Sofia
  • Sofia
  • Sofia



Job ID: 9490721 / Ref: 3de9a26c596929fcc9defeefd4e92db7

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