Talent Job Seeker
Italian speaking Order Support Agent in Lisbon w/ Relocation bonus
- directions_car Trieste
- work Full-time
About the position
As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving order-related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.
Work type: On-site
Location: Lisbon, Portugal
Relocation bonus offered for those applying from outside Portugal*
Responsibilities:
- Handle customer inquiries related to order statuses, deliveries, and discrepancies.
- Ensure compliance with company policies and procedures in order processing.
- Resolve order-related issues such as cancellations, returns, and exchanges.
- Collaborate with internal teams to streamline order fulfillment processes.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback and suggestions to improve order support operations.
Requirements:
- Italian C2 level
- English B2 level
- Strong attention to detail and excellent communication skills.
- Self-sufficient & confident in troubleshooting basic issues related to order processing systems.
- Ability to work independently and meet deadlines in a fast-paced environment.
- EU Citizenship
- No previous experience required!
*Please Upload your CV in English*
Place of work
Trieste
app.general.countries.Italy
About the company
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Relevant places near
- Trieste
- Koper
- Izola
- Muggia
- Villa Opicina
- Sežana
- Ankaran
- Sistiana-Visogliano
- Jagodje
- Aurisina
Job ID: 9490649
/ Ref: 29b60682867f962b512c269ff462b84c