Talent Job Seeker
Customer Service with Spanish
- directions_car Lisbon
- work Full-time
About the position
We are hiring a Spanish-speaking Customer Service Specialist for a real estate-focused client in Lisbon. If you have experience in fraud, finance, or insurance and love helping people, this is your chance to join a fast-growing international team in sunny Portugal!
Location: Lisbon (on-site)
Employment Type: Full-time, fixed-term contract (6 months) with potential for extension or permanent placement
Languages: Spanish (C2) & English (B2+)
Compensation: €870/month x14 + €50 guaranteed bonus + €150 permanence bonus + meal allowance + medical & dental insurance
🧾 Key Responsibilities
📞 Handle inbound phone calls, chats, and messages with empathy and professionalism — including urgent situations
🛡️ Investigate and resolve claims under Host Damage Protection, Host Liability Insurance, and Experience Liability Insurance
📖 Understand and apply policies consistently to ensure fair outcomes for the community
🚨 Identify and escalate priority issues appropriately
🔍 Ensure each case is reviewed and resolved with attention to detail and sensitivity
🔍 Requirements
🗣️ Native/Fluent in Spanish (C2) with strong English (B2+)
📜 Previous experience in financial, fraud, or insurance support is highly valued
🧠 Strong critical thinking and investigative skills
🧑💻 Able to work independently in a high-volume, fast-paced environment
📄 Already based in Lisbon with valid right to work documents
🎁 What’s in It for You
💶 Competitive base salary + guaranteed and performance-based bonuses
🍽️ Daily food allowance (€7.17/day)
🩺 Medical and dental insurance options
🏖️ Work in beautiful Lisbon for a world-renowned client
🌍 Join a dynamic, multicultural team
📈 Career growth opportunities in the BPO sector
Apply today if you’re ready to support a global community while developing your skills in a collaborative, rewarding environment!
#SpanishJobs #LisbonCareers #CustomerSupport #RealEstateJobs #BPOCareers #JoinOurTeam #CustomerServiceLisbon
Place of work
Lisbon
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9486801
/ Ref: 82cbd514f2ca05ed2ea350cbaee7d79d