Talent Job Seeker
German Customer Support Specialist in Lisbon
- directions_car Porto
- work Full-time
About the position
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Porto and help customers from all over the world! Whether you're solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines! ☀️💬
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Do you love helping people, speaking multiple languages, and working with smart tech? Join a fast-growing team that’s changing how small businesses accept payments!
We’ve created a simple device that lets entrepreneurs take card payments anywhere, just by using their smartphone. We believe in fair pricing, easy setup, and supporting small merchants—because everyone deserves a chance to grow.
As a Customer Support Specialist, you’ll support customers in German by answering questions and helping them use our payment products.
Your Tasks
- 💬 Support customers via phone, email, chat, and social media
- 💡 Help merchants with their products, services, and account questions
- 🤝 Work closely with other teams like Sales and Marketing
- 🔁 Suggest ways to make our customer service better and smoother
- 🧾 Document cases and feedback clearly
What We’re Looking For
- 🌍 You speak German fluently and have a good level of English
- 📱 You’re confident using smartphones, tablets, and computers
- 😄 You’re friendly, patient, and love talking to people
- 🧩 You’re curious, like solving problems, and don’t give up easily
- 🧘 You stay calm and organized, even when it gets busy
- 🎯 You care deeply about making customers happy
- 📞 Experience in a contact center or support team is a plus
What We Offer
- 🚀 New and modern office.
- 📚 Full training to help you succeed.
- 🏡 Relocation support (if applicable).
- 🌍 We promote inter-company mobility to work at any of our sites around the world.
- 🏥 Private health insurance, free after six months
- 💶 Competitive wages (14 monthly payments per year) + bonus
Location
Porto, Portugal
Place of work
Porto
app.general.countries.Portugal
About the company
Identifica el mejor Talento con Talent Job Seeker
Relevant places near
- Porto
- Vila Nova de Gaia
- Rio Tinto
- Ermesinde
- Maia
- Espinho
- Senhora da Hora
- Matosinhos
- Gondomar
- Águas Santas
Job ID: 9486717
/ Ref: 1443dc581e1cde7c08b094b0a6dac40a