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Key Accounts Manager
- directions_car Western Cape
- work Full-time
About the position
- Key Account Manager Relocation Services (Africa & Middle East)
Location: Cape Town
Industry: Relocation & Global Mobility
Employment Type: Full-Time
Experience Level: Mid-Senior LevelWe are hiring on behalf of our client, a leading provider in relocation services, who is looking for an experienced Key Account Manager to join their dynamic team. This is a pivotal role focused on managing high-value client relationships across Africa and the Middle East, ensuring exceptional service delivery and continuous business growth.
Key Criteria:
- Proactively manage a portfolio of strategic client accounts.
- Build and maintain strong, long-lasting client relationships.
- Translate client needs into actionable business opportunities.
- Develop and present quotations and pricing structures.
- Identify innovative solutions to enhance service delivery.
- Coordinate with Global Mobility Coordinators and internal teams to resolve client needs efficiently.
- Oversee the implementation of client procedures and service level agreements (SLAs).
- Produce and refine client reporting to ensure accuracy and relevance.
- Provide regular performance updates to internal stakeholders and clients.
- Carry out other duties as assigned by management to support company goals.
Requirements:
- Bachelors degree in business or a service-related industry (preferred).
- Minimum 3 years' experience in Key Account Management or similar client-facing role.
- Exposure to USA-based clients is highly desirable.
- Proficiency in English (spoken and written) is essential; French is a strong advantage.
- Advanced skills in Microsoft Excel and other relevant tools.
- Strong analytical abilities, with a keen eye for detail and a flexible approach to problem-solving.
What We're Looking For:
Were seeking a proactive and client-centric professional with a proven ability to build trust and drive success in long-term business relationships. The ideal candidate will thrive in a fast-paced, multicultural environment and be motivated by excellence in service delivery.
- Key Account Manager Relocation Services (Africa & Middle East)
Place of work
Western Cape
app.general.countries.South Africa
About the company
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Job ID: 9484129
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