Talent Job Seeker
Delivery Lead
- directions_car Riga
- work Full-time
About the position
Job Title: Delivery Lead ITSM Migration Project
Location: Baltic States + Poland (Remote-first with occasional travel)
Start Date: ASAP
End Date: 31 December 2025
Contract Type: Freelance / Full-time
Languages: English (Fluent)
Role Overview
We are seeking a seasoned Delivery Lead to manage key transformation initiatives within a banking client's IT Operational and User Experience portfolio. The primary responsibility is overseeing the migration of ITSM platforms including Jira, Confluence, and Service Now from on-premise infrastructure to cloud environments. The role will also lead a Data Loss Prevention (DLP) project and ensure all activities align with banking compliance and regulatory standards.
Key Responsibilities
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Lead end-to-end delivery of ITSM platform migrations, from planning to deployment
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Oversee Jira, Confluence, and ServiceNow transitions from on-prem to cloud
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Manage the delivery of the Data Loss Prevention (DLP) initiative
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Coordinate cross-functional teams, including technical leads, vendors, and security experts
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Ensure adherence to compliance, data privacy, and regulatory frameworks
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Identify, manage, and resolve complex risks and dependencies across projects
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Drive stakeholder communication, project governance, and steering committee reporting
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Contribute to change management strategy and support user adoption
Must-Have Requirements
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Proven experience leading complex ITSM projects, including tool implementation and cloud migration
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Hands-on expertise with Jira and Confluence (on-prem and cloud experience preferred)
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Previous delivery leadership experience within banking or other highly regulated industries
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Solid understanding of data sensitivity, secure migration practices, and protection of proprietary data
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Knowledge of legal, regulatory, and compliance considerations in IT transformation
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Excellent communication, stakeholder management, and executive reporting skills
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Strong problem-solving abilities and experience with high-impact change initiatives
If you have a track record of delivering high-impact ITSM transformations in banking or regulated environments and enjoy leading cloud migration and data protection initiatives, we welcome your application.
Place of work
Riga
app.general.countries.Latvia
About the company
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Relevant places near
- Riga
- Salaspils
- Bolderaja
- Daugavgrīva
- Dreiliņi
- Baloži
- Ķekava
- Mežaparks
- Vecrīga
- Piņķi
Job ID: 9484040
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