Billing Analyst

About the position

Employment: Remote Contractor
Company Base: US
Hours of Work: GY, 40hrs/week
Shift: Monday through Friday, 8AM to 5PM EST
Location: PH - Permanent WFH
Workstation: Equipment Provided

Benefits:

• 13th Month Pay
• Competitive Salary (USD Based)
• Permanent WFH
• Professional Growth and Training
• Supportive Work Environment

GENERAL DESCRIPTION:

As the Billing Analyst, you will oversee the end-to-end invoicing process to ensure accurate and timely invoicing, payment collection, and application. You will collaborate cross-functionally to provide an exceptional client experience for our customers and internal stakeholders.
Strong communication skills and meticulous attention to detail are desirable and essential for successfully managing multi-departmental tasks in a fast-paced environment.

RESPONSIBILITIES AND DUTIES:

• Ensure that invoices accurately reflect contract terms and conditions agreed to by the organization and comply with governmental rules and regulations
• Investigate and resolve billing discrepancies and errors
• Recommends improvements to the invoicing process
• May monitor customer accounts for timely payments and provide reports to management on overdue accounts
• Runs reports for management and conducts research to aid in the investigation of invoicing discrepancies and errors
• Responsible for responding to customer inquiries regarding invoices
• Collaborate with key business partners to move forward key initiatives and improvements
• Special projects as assigned

SPECIFIC SKILLS:

• 2+ years of experience in invoicing, accounting, or related fields
• Intermediate to Proficient Excel skills required
• Ability to interpret contract terms and conditions and identify challenges as it relates to invoicing
• Microsoft Office experience required

SOFT SKILLS:

• Strong verbal and written English communication and interpersonal skills required
• Demonstrated ability to prioritize work and manage multiple projects concurrently
• Ability to work independently

Certifications:

• Bachelors Degree in a related area or equivalent combination of education and experience

Good to have: 

• Experience with Connectwise
• Experience with the US IT industry or US client support

Benefits:

• 13th Month Pay
• Competitive Salary (USD Based)
• Permanent WFH
• Professional Growth and Training
• Supportive Work Environment

Place of work