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Branch Supervisor
- directions_car Kuala Lumpur
- work Full-time
About the position
Company Background:
We are representing our esteemed client in the Traditional Chinese Medicine (TCM) industry in their search for a dedicated and dynamic individual to join their growing team as a Branch Supervisor. We are seeking a candidate who is passionate about wellness and healthcare, with strong leadership skills and a customer-oriented mindset to oversee daily operations and ensure the smooth functioning of the branch.
Job Responsibilities:
- Oversee daily operations, ensuring smooth and efficient clinic activities.
- Ensure compliance with local healthcare regulations, TCM protocols, andcompany standards.
- Manage branch inventory, including herbal products, acupuncture needles, another supplies.
- Monitor clinic cleanliness, patient safety, and equipment maintenance.
- Lead, motivate, and supervise a team of healthcare professionals, including incensed practitioners, support staff, and administrative personnel.
- Recruit, hire, and train staff in accordance with company policies and TCM best practices.dedicated
- Conduct regular performance evaluations, provide feedback, and implement professional development opportunities.
- Foster a collaborative and positive work environment.
- Ensure a high level of customer satisfaction by promoting excellent service and addressing any patient concerns or complaints promptly.
- Oversee customer consultations, treatment plans, and follow-ups, ensuring TCM practitioners are safe, effective, and appropriate care.
- Assist in promoting customer education about TCM practices, therapies, and health management.
- Drive revenue growth by overseeing clinic sales goals and service offerings.
- Monitor financial performance, track KPIs, and manage budgets for clinic operations.
- Conduct regular audits and assessments of the clinics operations to ensure quality standards are met.
- Ensure proper documentation of patient records and medical histories in accordance with privacy laws.
Job Requirements:
- At least 2 years of relevant experience in a supervisory or managerial role within healthcare industry.
- Good communication skills
- A passion for the retail and healthcare industries, with a commitment to delivering excellent customer service.
- Willing to work on Saturday.
Interested candidate may apply online or send your resume to joyce@ talentrecruit.com.my.
Only shortlisted candidate will be notified.
Place of work
Kuala Lumpur
app.general.countries.Malaysia
About the company
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Relevant places near
- Kuala Lumpur
- Kampung Baru Subang
- Subang Jaya
- Petaling Jaya
- Shah Alam
- Ampang
- Kampong Baharu Balakong
- Putra Heights
- Kuala Lumpur
- Kuala Lumpur
Job ID: 9478157
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