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Assistant Manager for the CS - Center of Excellence - Taguig

About the position

TASQ is urgently looking to hire an assistant manager for the CS - Center of Excellence. The first round of interviews will be held over the phone.

**Position: CS - Center of Excellence Assistant Manager (Taguig)**

**Responsibilities:**

- Developing process definitions or frameworks for coaching, training, reporting, governance, and workforce management.

- Implementing process improvements and creating process frameworks.

**Requirements:**

- At least 5 years of experience in the BPO sector with a focus on customer service.

- Minimum of 4 years of leadership experience managing a customer service team.

- A college degree in any field.

- Willingness to work flexible shifts.

- Must be available to work onsite in BGC Taguig.

- Able to start immediately.

**Benefits:**

- Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day.

- Quarterly performance bonuses.

- Excellent opportunities for career growth and exposure to various accounts.

- Weekends off.

Place of work

Talent Job Seeker
Taguig
app.general.countries.Philippines

About the company

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Relevant places near

  • Quezon City
  • Manila
  • Caloocan City
  • Taguig
  • Pasig City
  • Las Piñas
  • Antipolo
  • Makati City
  • Pasay
  • Bacoor



Job ID: 9470610 / Ref: fa80d48ec2452055d96b4e1e07c12225

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