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Knowledgebase Manager - Financial Service Desk
- directions_car Taguig
- work Full-time
About the position
TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The pre-screening interview will be conducted via phone.
**Position Overview: Knowledgebase Manager - Service Desk Financial (Taguig)**
**Work Setup:** Onsite (BGC Taguig)
**Requirements:**
- A minimum of 3 years of experience in a service desk line of business within the BPO industry.
- At least 2 years of experience in managing a knowledge base (KB).
- Proven experience in creating, maintaining, and updating knowledge base articles for a service desk account.
- ITIL Certification is an advantage.
- Experience in web design is also beneficial.
**Benefits:**
- Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on day one.
- Quarterly performance bonuses.
- Excellent opportunities for career development.
- 24 leaves annually.
Place of work
Taguig
app.general.countries.Philippines
About the company
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Relevant places near
- Quezon City
- Manila
- Caloocan City
- Taguig
- Pasig City
- Las Piñas
- Antipolo
- Makati City
- Pasay
- Bacoor
Job ID: 9470608
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