Talent Job Seeker
Customer Care with a Social Media Corporation
- directions_car Lisbon
- work Full-time
About the position
Customer Care with a Social Media Corporation (Turkish Language)
Office Location is Av. Dom João II 36, 1990-083 Lisboa, Portugal
Salary is EUR 1,400 per month gross with bonuses
What You Can Look Forward To
Join a passionate and driven support team dedicated to delivering top-tier customer experiences. Youll play a key role in representing one of the most iconic global brands while helping their business thrive.
About the Client
Our client is a leading Social Media platform known for innovation and global impact.
Your Role
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Support high-profile clients as they grow their presence across multiple channelschat, email, and phone.
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Empower businesses by enhancing their experience with digital and self-serve advertising tools.
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Deliver both pre-sales and post-sales assistance for online advertising solutions.
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Troubleshoot and resolve technical issues, bugs, and ad delivery concerns with precision.
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Ensure swift resolution of customer inquiries while maintaining proactive communication.
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Offer expert insights and suggestions to help clients fully leverage available solutions.
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Share valuable feedback from clients to help shape future products and features.
What You Bring
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Native-level fluency in Turkish (written and spoken).
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Solid command of English (minimum B2 level).
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Confidence with computersbasic skills required, advanced abilities (like coding) are a plus.
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Strong analytical and logical thinking skills.
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Exceptional communicationclear, professional, and empathetic.
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A proactive attitude and eagerness to adapt and grow in a dynamic environment.
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Comfortable with multitasking and handling high-pressure situations.
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Flexibility to work any day of the week, including rotating weekends.
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EU citizenship or a valid work permit for Portugal.
Perks and Benefits
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Work with influential companies across diverse industries.
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A stable career path with opportunities for growth.
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Ongoing training and personal development programs.
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Health insurance coverage from your first day.
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Access to company-arranged housing options.
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Reimbursement for your initial flight to Portugal.
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Annual round-trip flight to your home country within Europe.
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Free Portuguese language courses, sports activities, and social events.
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Monthly and quarterly performance bonuses.
Place of work
Lisbon
app.general.countries.Portugal
About the company
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Relevant places near
- Lisbon
- Amadora
- Queluz
- Cacém
- Algueirão
- Loures
- Rio de Mouro
- Odivelas
- Amora
- Corroios
Job ID: 9467214
/ Ref: 7e5179dc367721ea1086aff408e7ec00