Talent Job Seeker
Sportsbet Operations Executive
- directions_car Cremorne
- work Full-time
About the position
Our Sportsbook Operations team is growing and we are looking for new talent to join us on our journey!
As a Sportsbet Operations Executive you will be a vital part of the team, dedicated to delivering an exceptional experience for Sportsbet clients. In this role, you will provide advanced support to Customer Experience Agents and assist other departments with various operational tasks.
Working at our company means working at a young, international, and fast-paced fintech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun!
Please bear in mind that we don't provide a work permit related support.
Your day-to-day
- Maximising customer experience by making sure navigation on the site is user-friendly and extremely fast
- Reviewing and updating customer accounts, processing settlements and bonuses
- Second-level support for Customer Experience Agents
- Managing and monitoring different country regions
- Helping other departments with operational tasks
- Offer management activities
- Managing Sportsbet-specific live incidents (where applicable)
- Processing necessary changes to support Sportsbet domain management
Your background and mindset
- Good knowledge of sports
- Proficiency in Excel and competent computer skills
- Excellent communication skills and an eye for detail
- A team player mindset
- Experience in the Crypto industry is a plus
Place of work
Cremorne
app.general.countries.Australia
About the company
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Relevant places near
- Melbourne
- Melbourne City Centre
- Reservoir
- Glen Waverley
- St Albans
- Saint Albans
- Mount Waverley
- Preston
- Mill Park
- Bundoora
Job ID: 9459669
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