Front Office Manager

Front Office Manager Location: Curaçao, Dutch Caribbean Annual Earnings: USD $53,000 gross KPI Based Bonus potential: USD $7,800 Plus: 18 days annual leave, relocation and work permit sponsorship, medical insurance, meals provided on shift An exciting opportunity for an experienced Front Office Manager to join a beautiful beachfront resort in the Caribbean! Frontier Recruitment is partnering with an established, internationally branded resort in Curaçao to find a dynamic, hands-on Front Office Manager who thrives in a busy resort environment and has a real passion for delivering exceptional guest experiences. We're looking for someone who knows how to lead from the front, inspire their team and ensure that every guest interaction, from arrival to departure, reflects the highest standards of hospitality. What We're Looking For Minimum 3-5 years of Front Office experience in a supervisor or management role. Strong knowledge of systems, brand standards and operational procedures. Experience in an upscale or luxury hotel or resort environment. Confident, approachable leadership style with excellent communication skills. Strong operational and financial awareness. Fluent English, with Dutch, Spanish, Portuguese or Papiamentu considered an advantage. The Role Reporting to the Director of Rooms, you'll take ownership of the daily Front Office operation, overseeing Front Desk, Guest Services and Bell Services. Key responsibilities include: Leading, coaching and developing the Front Office team. Overseeing arrivals, departures, room assignments and VIP guest experiences. Managing guest satisfaction, service recovery and operational standards. Monitoring departmental budgets, payroll, productivity and performance. Driving room upselling opportunities and supporting revenue objectives. Working closely with Housekeeping, Reservations and other departments to ensure seamless operations. This is a fantastic opportunity to join an established international hospitality brand in one of the Caribbean's most colourful destinations, with the chance to lead a key department, develop your team and make a real impact on the guest experience. Important Information - Work Authorization Due to the urgency of this position, candidates who are legally eligible to work in Curaçao, or who qualify for an expedited immigration process, may be prioritized based on their ability to meet the required start date. Dutch and US nationals may benefit from simplified immigration procedures under Curaçao's existing regulations. Applications from all nationalities are welcome and will be considered based on relevant experience, qualifications and eligibility to obtain the necessary work authorization.