Customer Experience Specialist – German (Athens / Thessaloniki)

Title: Customer Experience Specialist – German (Athens / Thessaloniki) Location: Athens, Greece Sprichst du Deutsch? Starte deine Karriere in Griechenland – im Büro oder von zu Hause! Based in Athens or Thessaloniki, Greece, with remote options for selected teams. Become the go-to expert for German-speaking customers of world-class brands in tech, telecom and premium products, and live where others go on holiday. Why you'll love it Remote work available in selected teams Monthly productivity bonus up to €250 Quarterly sales bonus up to €900 in sales teams Transport bonus up to €100 per month for office days Full paid training and nesting with experienced colleagues before you go live Team activities and a supportive environment Room to grow into a cross-skilled expert What you'll do Help customers by phone, email and chat Solve technical issues with products, devices, apps and online services Assist with accounts, billing, orders, refunds and claims In sales teams: recommend upgrades and keep customers loyal What you need German native or C1 English B2 or higher Good PC skills and typing speed of 25+ words per minute Customer service experience is a plus, but not required for every team Living in Greece, with EU work authorisation Apply today and start your new chapter in Greece. No cover letter needed!