German & English Player Support Specialist|Sofia (Relocation Included!)

Turn your passion for gaming into a thriving international career. Join our client, TELUS Bulgaria , in the vibrant capital city of Sofia as a Player Support Specialist and help deliver world-class experiences to players worldwide. Why You'll Love This Role Total Earnings Boost: €1,585 gross monthly salary PLUS a €1,500 gross welcome bonus (paid in two installments at month 3 and 6). Full Relocation Support: 21 days of free initial accommodation, assistance finding your long-term apartment, and a €1,500 gross relocation allowance to cover moving costs. Supportive Onboarding: Comprehensive on-site training to ensure you step into the role with total confidence. Vibrant City Life: Sofia offers rich history, dynamic nightlife, low cost of living, and a massive, welcoming expat community. What You'll Do Assist players via chat and email in fluent German and English to resolve account, gameplay, and technical issues. Deliver empathetic, fast, and high-quality support to maintain an exceptional gaming environment. Collaborate with your team on-site in a modern, fast-paced 24/7 operational environment (shift-based schedule, Monday to Sunday). What We're Looking For Fluent level in both German and English (written and spoken). Valid eligibility to work in the European Union (EU passport or valid work permit). Passion for gaming, problem-solving, and helping others. Local candidate? Negotiable contract hours and exclusive local bonuses are available. Ready to level up your career in Sofia? Apply today with Cross Border Talents!