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The Last Line of Support: French Tier 3 Helpdesk Technician – Porto

  • Porto
  • Full-time

About the position

Some problems don't go away on the first or second try. That's where you come in. As a Tier 3 helpdesk technician, you will give French-speaking users clear, reliable answers when nobody else could. Responsibilities Provide third-line technical support for business applications Help users solve technical issues linked to specific applications Follow protocols while using tools of increasing complexity Join company training sessions to keep growing Requirements Native-level French, English B2 Knowledge of MySQL, Postman, Slack and MS Office Strong cooperation and communication skills Flexibility and a customer-first attitude Contract: 12-month contract, permanent after 2 years, 40 hours a week. Apply: nada.boukouyen@cbtalents.org

Place of work

Talent Job Seeker
Porto
app.general.countries.Portugal

About the company

51-200 Personnel Services

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Fair Compensation

Fair pay and attractive terms

Onboarding

A Structured Start from Day One

A supportive team

Mutual Respect and Open Collaboration

Future Outlook

A Secure Job with Growth Opportunities

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