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Build Your Career in AI — English Technical Customer Support | Lisbon
- Lisbon
- Full-time
About the position
Already have experience in Customer Support, IT Support, or Technical Support and want to move closer to the AI industry? This could be your next step. Join an international support team assisting users of a leading AI research and deployment company whose technology is used for writing, coding, research, automation, and more. Lisbon, Portugal | On-site English-speaking role Day Shift | Rotating schedule between 07:00–22:00 Why consider this role? Instead of supporting a traditional product, you'll work closely with users of one of today's most relevant technology categories: generative AI . Compensation & Benefits €1,320.67 monthly package Performance bonus up to €200/month Private health & dental insurance after contract signature 22 days of annual leave Compensated training upon successful completion You'll gain hands-on exposure to: Troubleshooting account access and user issues Supporting billing and invoicing inquiries Guiding customers on how to use AI products effectively Supporting both individual and business users across multiple channels Working in an international, fast-paced tech environment Who we're looking for Previous experience in Customer Service, Customer Support, IT Support, or Technical Support is required Strong English communication skills Comfortable troubleshooting digital products and learning new tools Customer-focused, analytical, and able to explain solutions clearly Available for rotating shifts Monday–Sunday If you already have support experience and want to add AI industry exposure to your career, I'd love to hear from you. Send me your updated CV in English to apply. #Hiring #CustomerSupport #TechnicalSupport #ITSupport #AIJobs #LisbonJobs #PortugalJobs #EnglishSpeakingJobs #TechJobs Show less
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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