Customer Service Representative – Dutch speaker (relocation to Greece provided)

Remote anywhere in Greece or on-site in Athens. We are recruiting Dutch-speaking Customer Service Representatives to support customers of an international online travel platform. In this role, you will assist customers with their enquiries, provide information and resolve issues to ensure a smooth and positive customer experience. Responsibilities Providing customer support in Dutch and English via email, chat and phone; Assisting customers with enquiries and resolving issues in a professional and timely manner; Providing accurate information and guidance based on customer needs; Identifying and addressing customer concerns, escalating more complex cases when necessary; Maintaining high standards of customer service and customer satisfaction; Following established procedures and quality guidelines. Requirements Dutch proficiency at C1–C2 level; English proficiency at C1–C2 level; Strong communication and problem-solving skills; A customer-oriented approach and a professional attitude; Ability to work independently and as part of an international team; Willingness to complete the required training and onboarding process. Location and Work Model Choose one of the following options: Remote: Work from anywhere in Greece after completing the initial onboarding process in Athens, Geeece On-site: Work from the company's office in Athens. Salary €1,500 gross per salary payment, paid 14 times per year. Equivalent to approximately €1,750 gross per month , averaged over 12 months. Relocation Support For candidates relocating to Athens, the company offers: Three weeks of hotel accommodation near the office during the initial relocation and training period; Financial relocation assistance of up to €300 towards flights or other relocation expenses.