Icelandic-speaking Solutions Consultants

About the Role: We are looking for Icelandic-speaking Solutions Consultants to join a technical and customer support team in Sofia, Bulgaria (on-site), dedicated to supporting industry-leading Google products . You will act as a trusted advisor, helping customers navigate digital services, platform tools, and technical solutions. Core Responsibilities: Assist business and individual customers with inquiries regarding Google services and product workflows. Troubleshoot technical issues, guide users through configuration steps, and optimize system settings. Deliver tailored solutions and best-practice advice to enhance customer product adoption and satisfaction. Document customer interactions and collaborate with higher-tier technical teams when resolving complex cases. Requirements & Qualifications: Work Authorization: Must hold valid EU/EEA citizenship or active work authorization for Bulgaria. Languages: Native or C1 proficiency in Icelandic ; B2+ proficiency in English . Technical Skills: Strong tech-savviness, quick adaptation to software tools, and good analytical skills. Soft Skills: Professional communication, strong customer advisory skills, and effective problem-solving capabilities. Working Conditions & Offer: Work Model: On-site in Sofia, Bulgaria. Schedule: Full-time. Benefits: Full relocation assistance available for candidates moving to Bulgaria, comprehensive product training, and competitive career development options.