Dutch-Speaking Customer Care Expert – Lisbon, Portugal

Location: Lisbon, Portugal Work Arrangement: On-site for the first 3 months, with the possibility of moving to a hybrid model afterwards Working Hours: Between 08:00 and 18:00 About the Opportunity Are you fluent in Dutch and English and enjoy assisting people? We are looking for a multilingual professional to join a customer service team in Lisbon. This role offers the chance to work in an international setting, develop your customer support skills, and build your experience in a customer-focused environment. Your Responsibilities Serve as a point of contact for customers seeking assistance Respond to customer questions and provide relevant information Help resolve issues while maintaining a professional and friendly approach Communicate effectively in both Dutch and English Follow internal guidelines to ensure a consistent customer experience Who We're Looking For Excellent command of Dutch Strong English communication skills Good interpersonal and communication abilities A helpful, patient, and solution-oriented mindset Current residence in Lisbon, Portugal Availability to work on-site during the initial period What You Can Expect Performance-related bonus opportunities An additional bonus for language proficiency Potential hybrid working arrangements after 3 months Experience in an international work environment Opportunities to develop your customer service career Important: This position is open to candidates already living in Lisbon. Relocation support is not available. How to Apply Interested in this opportunity? Send your updated CV in English to betul.kapkapci@cbtalents.org with the subject line Dutch-Speaking Customer Care Representative – Lisbon.