Computer Technician

Fritz is looking to hire a skilled computer technician to handle regular computer maintenance and repair on our computer system. Our technicians are responsible for monitoring, diagnostics, and ensuring that all our office systems are properly configured for maximum efficiency and uptime. Your duties will include installing software patches, diagnosing and repairing common computer problems, monitoring internal networks, and repairing server errors. You will also be responsible for resolving hard disk failures, configuring software and drivers, and performing regular system upgrades and backups. Our ideal candidate will have extensive technical expertise and a high-level knowledge of IT infrastructure. It will be your ongoing goal to help improve organizational efficiency and help the office meet key metrics. You will also be asked to pay attention to customer service needs and day-to-day optimization as you plan maintenance and upgrade schedules, along with any proposed changes to our IT infrastructure. Computer Technician Responsibilities: Identify and troubleshoot problems Maintain office hardware and software Resolve network connectivity issues Repair motherboards Upgrade computer firmware Install software applications and CRM programs Computer Technician Requirements: Bachelor's Degree in Computer Science, Information Science, or similar Advanced problem-solving skills Active listening skills Prior knowledge of data storage and data recovery Service-oriented workplace persona High level of technical expertise