We're Hiring in Lisbon! English-Speaking - Customer Support Specialist

Join a leading international company in the BPO industry , supporting a project social media platform. We are looking for motivated and customer-oriented English-Speaking Customer Support Specialists to join an international team in Lisbon, supporting an innovative global financial technology and digital payment solutions platform. Your Responsibilities Provide customer support in Spanish and English through available communication channels. Assist customers with payment solutions, account management, and general inquiries. Troubleshoot technical issues and ensure a smooth customer experience. Resolve customer concerns efficiently and professionally. Deliver excellent customer service while maintaining high customer satisfaction. Requirements Min. C1 level of English. Excellent communication and problem-solving skills. Customer-focused mindset and strong interpersonal skills. Interest in financial technology and digital payment solutions. Previous customer support experience is a plus. Availability to work full-time on-site in Lisbon. Location & Working Conditions Location: Lisbon, Portugal (100% On-site) Working Hours: Full-time, 40 hours per week Salary: Competitive salary package Eligibility Requirements Candidates must hold at least one of the following valid documents: EU Member State ID Card Valid Portuguese Residence Permit (minimum 6 months of validity remaining) Valid Temporary Protection Certificate (for refugees)