German & English-Speaking Player Support Specialist

Cross Border Talents is hiring! We are seeking a German & English-Speaking Player Support Specialist to join a global team on-site in Sofia, Bulgaria. Important: Valid EU citizenship or legal authorization to work in the EU is required! Languages Required: Fluent German and English Location: Sofia, Bulgaria (On-site) Schedule: Full-time, 24/7 shift-based (Monday–Sunday) Competitive Compensation: High base salary with performance and tenure-based welcome bonuses Relocation Package (International): Flight tickets to Sofia fully covered, 21 days of company-provided accommodation upon arrival, dedicated long-term housing assistance, and financial relocation support Relocation Package (Internal): Travel to Sofia covered, 21 days of initial accommodation, housing assistance, and relocation support Local Incentives: Additional fixed bonus schemes and flexible contract hour options available for local candidates Professional Growth: Comprehensive, fully paid on-site training to support your onboarding and career development Key Responsibilities: Provide dedicated email support to deliver a high-quality user experience. Resolve player queries efficiently and professionally in German and English. Send your CV at lana.talakhadze@cbtalents.org