French-Speaking Support Agent

French-Speaking Customer Service Advisor – Porto, Portugal Location: Porto, Portugal Are you fluent in French and enjoy helping people? Join an international customer service team in Porto and take the next step in your career! KEY INFORMATION Work Model: On-site Location: Porto, Portugal Language: French Schedule: Monday to Saturday, between 7:00 AM and 7:00 PM Relocation: No relocation support available Location Requirement: Candidates must already live within approximately 30 km of Porto. ABOUT THE ROLE We are looking for enthusiastic and customer-oriented French speakers to join a customer support team. As a Customer Service Advisor, you will: Assist customers and respond to their enquiries. Understand customer needs and provide appropriate solutions. Deliver friendly, personalized, and professional customer experiences. Contribute to customer satisfaction and team performance. Represent the company positively through effective communication. Previous customer service experience is welcome but not essential. Candidates from different professional backgrounds are encouraged to apply. BONUS OPPORTUNITIES Welcome bonus after completing the initial employment period. Monthly performance bonus during the first three months. Daily attendance bonus. REQUIREMENTS Fluent in French. Strong communication and listening skills. Customer-oriented and proactive attitude. Ability to work effectively within a team. Flexibility to work Monday to Saturday. Must currently live in or around Porto (within approximately 30 km). WHY APPLY? Opportunity to develop your customer service career. Performance-based additional earnings. Welcome and attendance bonuses. International working environment. No previous customer service experience required. INTERESTED? Ready for your next opportunity in Porto? Send your CV to betul.kapkapci@cbtalents.org