Customer Support Representative - Portuguese Speaker

Location: Athens, Greece Work Model: Remote Schedule: 8 hours per day, 5 working days per week This position suits someone who wants stable, well-organised work in Athens helping Portuguese-speaking customers. Start date: 12 October 2026. Most of your day is spent listening, understanding the issue and explaining the next step. The role rewards patience, clear language and a calm tone, even when someone is frustrated. Your Responsibilities: Confirm each resolution with the customer before closing a case Explain step-by-step solutions in clear, simple language Answer questions about products, orders and accounts Pass recurring issues to your team leader so they can be fixed at source Requirements: Fluent Portuguese Good English for internal tools and written documentation Clear, professional written and spoken communication Basic computer skills and confidence with web-based tools Willingness to work the shift pattern set for the team A quiet workspace and a reliable internet connection for remote work Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate) Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.