French-Speaking Customer Support Agent – Remote (Greece / Athens)

Are you fluent in French and looking for an exciting remote career opportunity in sunny Greece? Join Salt, a leading Swiss telecommunications provider, as a French-Speaking Customer Expert ! Work comfortably from home anywhere in Greece while enjoying full relocation support, top-tier performance bonuses, and amazing travel perks. Why You'll Love This Role 100% Remote Work: Work from the comfort of your home anywhere in Greece. Competitive Earning Potential: Starting Base Salary: €1,045.72 gross/month Automatic raises: €1,100/month after Year 1 | €1,150/month after Year 3 Monthly Productivity Bonus: Up to €240/month Quarterly Sales Bonus: Up to €900/quarter Incredible Travel Perks: Free return flight ticket home every 6 months of tenure! Full Relocation Support: Seamless transition assistance provided to help you settle in Greece. Paid Training: 1–2 weeks of comprehensive initial training (nesting period) to set you up for guaranteed success. Stable Employment: 12-month initial contract with clear long-term career growth. What You Will Do As a Customer Expert, you will be the main point of contact for French-speaking customers, delivering exceptional service across mobile, TV, and fiber-optic internet services: Handle inbound calls and emails regarding technical support, billing inquiries, account management, and service configurations (PIN/PUK, roaming, connectivity). Provide effective, empathetic troubleshooting and problem resolution. Identify cross-selling and upselling opportunities to help customers find the best plans and contract renewals. Maintain high levels of customer satisfaction and accurately document client interactions. Work Schedule & Hours Schedule: Monday to Friday, with occasional weekend shifts. Shift Window: Rotating shifts between 08:00 and 00:00. What We Are Looking For Language Skills: C1 Level or Native proficiency in French , plus B2 Level in English (used for internal training and platform support). Skills: Strong verbal communication, computer literacy, and familiarity with mobile or telecommunication services. Experience: Prior experience in customer support, technical support, or sales is highly valued (but not mandatory!). Mindset: Professional, empathetic, customer-oriented, and target-driven. Ready to Launch Your International Career? Don't miss out on this opportunity to live in Greece while building a rewarding career with a major Swiss brand! [ APPLY NOW ] — Take the first step and submit your application today!