About the position
Role Overview We are looking for an Associate Program Manager to support the successful planning, coordination, and delivery of large-scale programs within a dynamic, technology-driven environment. This role combines both strategic and operational responsibilities, working closely with cross-functional teams to ensure program objectives are achieved on time, within scope, and aligned with business goals. The position is designed as a developmental role, providing exposure to program governance, stakeholder management, and end-to-end delivery oversight across multiple projects. Key Responsibilities Program Coordination & Delivery Support Assist in defining and communicating program goals, governance structures, and responsibilities across internal and client teams Support the planning and execution of program activities to ensure alignment with overall strategic objectives Help coordinate multiple projects within a program, ensuring timelines, quality standards, and deliverables are met Stakeholder Management & Client Engagement Build and maintain strong relationships with stakeholders and client teams Develop an understanding of business objectives to support long-term engagement and satisfaction Assist in managing communication across teams to ensure alignment and transparency Planning, Governance & Reporting Support the development and maintenance of program documentation, including processes, budgets, and reporting tools Assist in establishing governance frameworks and program controls throughout the lifecycle Contribute to regular reporting on program performance, health metrics, and key updates Risk, Issue & Change Management Identify potential risks and issues and support the development of mitigation strategies Assist in managing changes to scope, timelines, and priorities as program needs evolve Help resolve blockers and support conflict management across teams Operational & Process Improvement Contribute to process optimization and operational efficiency initiatives Support automation and continuous improvement efforts within program delivery Provide guidance and support to project teams to improve execution and outcomes Project-Level Support Provide hands-on support to individual projects when required Assist project managers and cross-functional teams in delivering program objectives Required Qualifications Bachelor’s degree or equivalent practical experience Experience in project or program management within a technology-driven environment Strong organizational and workload management skills, with the ability to handle multiple priorities Proven ability to work in fast-paced and evolving environments Experience collaborating with cross-functional teams and stakeholders Preferred Experience Exposure to technology, cybersecurity, or consulting environments Experience supporting large-scale or complex programs Familiarity with structured and unstructured project management approaches Experience in client-facing roles or stakeholder engagement Skills & Competencies Strong problem-solving and analytical skills Ability to manage priorities, timelines, and dependencies effectively Excellent communication, presentation, and interpersonal skills Ability to work collaboratively in a team-oriented environment Adaptability and flexibility in handling ambiguity and change Proactive mindset with a focus on continuous improvement Tools & Knowledge Proficiency in standard productivity tools (e.g., spreadsheets, presentations, documentation tools) Familiarity with project tracking and task management tools is an advantage Certifications (Optional) Project or program management certifications (e.g., PMP or equivalent) are a plus Additional Notes This role requires a balance of strategic thinking and hands-on execution Candidates should be comfortable working in collaborative, fast-paced environments with evolving priorities
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