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French Customer Service Advisor | Candidates in Porto, Portugal
- Vila Nova de Gaia
- Full-time
About the position
Your French is your career. Put it to work in a fast-growing energy project. Join us and support customers in the energy sector. You get a contract from day one, paid training, and a real path to grow. Monthly gross cash compensation Component Amount Attendance bonus Base salary €953 – €1,120 (depending on experience) Productivity bonus (first 6 months, guaranteed) €100 Meal allowance (paid in cash, approx.) ~€126 Total, months 1–6 €1,179 – €1,346 Total, from month 7 €1,079 – €1,246 What you'll do Handle inbound and outbound calls and support customers with their enquiries Process requests through back-office channels Identify customer needs and offer the right solution Handle objections and complaints professionally Support sales-related tasks, depending on project needs Work across different IT systems and digital tools What we're looking for French at C1/C2, written and spoken (mandatory) Already residing in Portugal Good computer skills Strong communication skills, customer-service mindset, proactive attitude Available for rotating shifts, Monday to Saturday, between 7 AM and 7 PM Experience in customer service, call centre, sales, or advisory roles is a plus What you get Employment contract from the first day of training Paid initial training Attendance bonus Possible remote work after 3–4 months, subject to performance targets Career development and progression opportunities Modern, well-equipped workplace and a friendly team Discounts and partnerships with brands in banking, healthcare, sports, and fashion Apply now with your CV
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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