About the position
Start Your Next Career Chapter in Lisbon! Looking for a role where you can learn, solve problems, and build customer support expertise? Cross Border Talents is recruiting an Operations Customer Expert — Ads Support for the English market. Before working independently, you'll complete 15 working days of training , covering platform products, software tools, customer management, and support procedures. Your responsibilities after training: Help users resolve advertising account and payment issues Troubleshoot problems with campaigns and platform functionality Explain advertising requirements and available features Provide support via email, chat, and phone Escalate complex cases and maintain accurate documentation Lisbon, Portugal On-site 40 hours per week, with rotating shifts If you're ready to learn and make a difference through customer support, send your English CV to alima.zharmukhamed@cbtalents.org .
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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