French-Speaking Account Manager

Our client operates in the field of e-commerce and sport IT. Responsibilities Make and receive calls from various clients and respond to their requests Respond to client requests in the back office Demonstrate sales aptitude, depending on the specific projects Effectively handle objections and complaints Utilize various computer applications efficiently Requirements Proficiency in French (spoken and written) at a C1/C2 level Good theoretical and practical knowledge of IT Strong interpersonal skills Proactive approach and ability to make suggestions Must reside in or around Porto, Portugal While experience in customer relations is considered an asset Location: Porto, Portugal Work model: On site (possibility to work remotely after 3-4 months provided that your performance is consistently in line with the expected targets) Schedule: Monday - Saturday, 7:00-19:00, 40 hours a week, rotational shifts Remuneration: €953 up to €1120 gross per month, depending on experience, paid in 14 instalments Perks: Private health insurance from day one & meal allowance of €126 per month Guaranteed productivity bonus of €100 per month for the first six months Attendance bonus of €25 per month Employment contract from day one Paid training Genuine career development opportunities Discounts and partnerships with major brands and institutions across banking, healthcare, sports, fashion and other sectors Annual leave: 22 days