Zone Manager - Fit Outs & Office

The Zone Manager is responsible for overseeing office/commercial space operations within the assigned zone, with a focus on tenant fit-out execution, compliance, and overall operational efficiency. The role ensures that all spaces are delivered, maintained, and operated according to company standards while supporting tenant success. Key Responsibilities: Fit-Out & Project Management Oversee tenant fit-out activities from turnover to completion Ensure compliance with design standards, construction guidelines, and timelines Coordinate with contractors, tenants, and internal teams to resolve fit-out concerns Operational Management Manage day-to-day operations of assigned office/commercial spaces Ensure facilities, utilities, and common areas are well-maintained and fully functional Enforce safety, housekeeping, and maintenance standards Tenant Relations & Account Management Serve as primary point of contact for tenants within the zone Ensure adherence to lease terms, house rules, and operational policies Address tenant concerns and ensure high satisfaction levels Commercial & Performance Oversight Monitor occupancy, tenant performance, and space utilization Support leasing and turnover activities as needed Assist in achieving revenue and operational targets for the zone Local Marketing & Engagement Support and execute localized marketing or engagement initiatives for office tenants Coordinate events or programs that enhance tenant experience and retention Qualifications Bachelor's degree in Engineering, Property Management, HRM, Business, or related field At least 4 –6 years of experience in property management, office/commercial operations, or fit-out/project management Experience in construction coordination or tenant fit-out processes is highly preferred Strong knowledge of building systems, safety standards, and operational procedures Excellent coordination, problem-solving, and communication skills Proficient in Microsoft Office applications