Senior EA / Head of Operations

Role: Senior EA / Head of Operations Benefits Salary: PHP 90,000–110,000 Leave: 16 Days PTO Public Holidays: 10 Paid Public Holidays per Year Shift: Day Shift (AEST) Bonus: Quarterly Performance Bonus Location: Full-Time Work from Home Job Brief Remotee, through our sister company Recruit Sync, is seeking a highly experienced Senior EA / Head of Operations to support the founder of a growing Australian recruitment business. This role is ideal for someone who thrives in a fast-paced recruitment environment and enjoys bringing structure, organisation, and operational excellence to a scaling business. You will work closely with the founder, helping manage day-to-day operations, streamline internal processes, coordinate projects, and improve overall business efficiency. Beyond executive support, you'll play a key role in recruitment operations by assisting with CRM management, client proposals, presentations, contractor onboarding, compliance, KPI reporting, and AI-driven process improvements. You'll be a trusted right hand to the founder, allowing them to focus on business growth while ensuring operations run smoothly behind the scenes. Mandatory Requirements 5+ years of experience as an Executive Assistant, Recruitment Operations Manager, Operations Coordinator, or similar senior support role. Previous experience supporting Australian recruitment agencies or professional services businesses is highly preferred. Strong understanding of recruitment operations and recruitment workflows. Experience using CRM or ATS platforms such as Bullhorn, JobAdder, Atlas, or similar systems. Excellent organisational and project management skills with the ability to manage multiple priorities. Excellent written and verbal English communication skills. Experience preparing client presentations, proposals, reports, and business documentation. Confident using AI tools to improve productivity, automate workflows, and enhance operational efficiency. High attention to detail with excellent problem-solving skills. Proactive, resourceful, and able to work independently with minimal supervision. Responsibilities Provide high-level executive support to the founder, helping organise priorities, schedules, and business operations. Prepare meeting briefs by researching clients and providing relevant background information. Review and improve internal business processes to increase efficiency. Gradually take ownership of the founder's email inbox and manage communications. Assist in creating client presentations, shortlist presentations, proposals, and business documentation. Identify and implement AI solutions to improve workflows and operational efficiency. Coordinate contractor onboarding and ensure all documentation and compliance requirements are completed. Maintain compliance relating to client terms of business and recruitment processes. Organise business events, meetings, travel arrangements, accommodation, and logistics. Conduct client outreach on behalf of the founder to help generate new business opportunities. Optimise CRM usage and support improvements across recruitment systems and processes. Prepare and present team KPI reports and operational updates. Collaborate with internal stakeholders to ensure smooth day-to-day business operations. What's on Offer? Long-term remote role supporting a fast-growing Australian recruitment business. Opportunity to work directly alongside the founder and play a key role in business growth. Competitive salary with guaranteed annual salary reviews. Monthly professional development and industry training. Annual top performer awards, including opportunities to travel to Australia. Company hardware provided. Supportive, collaborative, and high-performing team culture. Wellness Day every month. Christmas shutdown leave provided separately from annual leave. Genuine long-term career progression as the business continues to scale.