About the position
Requirements: Bachelor's degree in Human Resources, Business Administration, and Management Minimum 2 years of experience in HR operations and administration. Familiarity with medical billing or healthcare operations environments is must have. Strong understanding of HR compliance, payroll coordination, attendance management, and employee records management. Experience handling employee relations and day-to-day HR operational activities. Hands-on experience with HRIS, attendance management systems, ERP platforms, or similar HR tools. Exposure to roster management and shift-based work environments is preferred. Experience in e-commerce, customer service, or other service-based industries will be an advantage. Strong organizational skills with the ability to manage multiple tasks and meet deadlines. Excellent communication, coordination, and problem-solving skills. Proficient in Microsoft Excel and HR reporting. Responsibilities: Manage day-to-day HR operations, including attendance tracking, leave management, employee records, and documentation. Coordinate payroll processing by ensuring accurate attendance, leave, and employee data. Ensure compliance with company policies, HR procedures, and applicable labor laws. Handle onboarding and offboarding processes, including employee documentation, orientation, and exit formalities. Serve as the first point of contact for employee queries and HR-related support. Maintain and update HR databases, personnel files, and operational records. Coordinate with department managers and team leads on roster planning, shift scheduling, and workforce management. Develop, track, and report team KPIs in collaboration with relevant managers. Assist in performance monitoring and preparation of HR and operational reports. Support workforce planning, scheduling, and resource allocation activities. Manage general administrative responsibilities, including office coordination and vendor or supply management. Identify opportunities to improve HR processes and operational efficiency.
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