Digital Banking Customer Support (Italian) | Lisbon | Relocation Provided

Customer Support Specialist | UK Digital Bank | Lisbon, Portugal Signing bonus €1,000 · Free apartment · Paid training Got banking or finance experience? Bring it to Lisbon, with a €1,000 signing bonus and housing sorted. Why you'll love this role €1,000 signing bonus + €500 loyalty bonus €1,000 paid on contract signature, plus €500 after 6 months with us. €1,059.34 gross per month Free furnished apartment, utilities included Paid training Training allowance: €18.56 gross/day (€92.80 gross/week) Health insurance from day one A real Portuguese contract 12-month fixed-term contract (permanent after 2 years), 22 days of annual leave, and Portuguese public holidays. What you'll do Support customers of a UK digital bank by phone, chat, and email Resolve account and service enquiries clearly and handle complaints with empathy Share customer feedback to improve products and service, and work closely with your team What we're looking for At least 1 year of experience in banking, financial services, or insurance (8+ months can be considered) Fluent English and strong communication skills Willingness to relocate to Lisbon and work rotating shifts Ready to apply? Start your international career in sunny Lisbon! Send us your CV today