Customer Service & Travel Specialist

We are seeking a detail-oriented, customer-focused Customer Service & Travel Specialist to join our team. In this role, you will assist clients with travel research, itinerary design, and booking services across accommodations, transportation, tours, and vacation packages. Key Responsibilities Research travel destinations, accommodations, transportation options, and local activities tailored to client preferences and budgets. Prepare and present customized travel itineraries and price quotes to clients. Process travel bookings for flights, hotels, cruises, car rentals, and tour packages using company-provided tools. Communicate with clients before, during, and after their trips to manage itinerary adjustments, handle travel inquiries, and resolve service issues. Maintain organized records of client bookings, reservations, and customer interactions in our system. Qualifications & Requirements Eligibility & Residency: Must be at least 18 years of age, currently reside in the United States, and be legally authorized to work in the U.S. Basic Computer Skills: Proficiency with web browsing, email communication, online research, and web-based tools/applications. Strong written and verbal communication skills with a professional customer-service approach. Strong organizational skills and attention to detail when managing reservation dates and client travel details. Reliable self-management skills to complete tasks accurately during scheduled working hours. Access to a reliable computer, high-speed internet connection, and telephone service in a quiet home workspace. Prior experience in travel planning, hospitality, or customer service is preferred, but not required. Benefits & Perks Flexible Scheduling: Part-time hours structured around your availability and business operational needs. Travel Industry Discounts: Access to travel industry perks, supplier deals, and personal travel savings opportunities. Work from Home: Fully remote positioning with support from our internal administrative team.