French-Speaking Customer Care Representative – Porto

Location: Porto, Portugal Work Model: On-site Schedule: Monday to Saturday, with shifts scheduled between 07:00 and 19:00 About the Role Are you fluent in French and enjoy helping customers? We are looking for a French-speaking Customer Support Representative to join a telecommunications project in Porto, Portugal. This opportunity is ideal for someone with strong communication skills who enjoys assisting customers and delivering a positive service experience in a dynamic environment. Key Responsibilities Assist customers with enquiries in French Provide clear information and guidance on customer requests Help resolve customer issues in a professional and timely manner Ensure a positive customer experience throughout each interaction Communicate effectively while following established service procedures Requirements Fluent French, both written and spoken Strong communication and interpersonal skills Customer-oriented and solution-focused approach Flexibility to work shifts between 07:00 and 19:00, Monday to Saturday Must reside within 30 km of Porto, Portugal What We Offer Opportunity to work on a telecommunications customer support project Experience in an international working environment Opportunity to develop customer service skills A role based in Porto, a vibrant city with a rich cultural scene Please Note: Candidates must already live within 30 km of Porto. Relocation assistance is not provided. Apply Send your updated CV in English to betul.kapkapci@cbtalents.org with the subject line French-Speaking Customer Support – Porto.