French-Speaking Account Manager – Porto

Location: Porto, Portugal Work Model: On-site Schedule: Full-time About the Role We are looking for a French-speaking Customer Service Advisor to join a dynamic team in Porto, supporting customers in the e-commerce, sports, and leisure sector. This is a great opportunity to develop your customer service skills in an international environment with opportunities for professional growth. Key Responsibilities Handle inbound and outbound customer calls and respond to enquiries Manage customer requests through back-office channels Provide professional support and effective solutions Handle customer objections and complaints Support sales-related activities when required Use various digital tools and applications to manage customer interactions Requirements Fluent French (written and spoken) Good computer and digital skills Excellent communication and interpersonal skills Customer-focused and proactive mindset Ability to handle customer complaints professionally Commercial awareness and flexibility What We Offer Employment contract from the first day of training Paid initial training Attractive salary package Attendance bonus Career development opportunities Modern office environment in Porto, near Trindade Metro Friendly and dynamic team Discounts and partnerships with leading brands across banking, healthcare, sports, and fashion Apply Send your updated CV in English to betul.kapkapci@cbtalents.org with the subject line French-Speaking Account Manager – Porto.