Bilingual French & English Customer Support Representative – Portugal

Location: Portugal Work Model: Hybrid after initial on-site training About the Role We are looking for a Bilingual French & English Customer Support Representative to join an international team in Portugal. You will support customers of a leading global brand in French and English. The role starts with on-site training and nesting, and continues in a hybrid model depending on your performance. Key Responsibilities Support customers in French and English Resolve customer queries, aiming for first-contact resolution Deliver a professional and positive customer experience on every interaction Adapt quickly to new processes and tools during training and nesting Requirements Fluent French Fluent English Customer support experience is an advantage Strong communication skills Based in Portugal or willing to relocate What We Offer On-site training and nesting Hybrid work model, depending on results Multicultural environment with career growth Apply Send your updated CV in English to betul.kapkapci@cbtalents.org with the subject line Bilingual French & English Customer Support Representative – Portugal