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French-Speaking Customer Support – Lisbon, Portugal (Work Visa Provided)
- Lisbon
- Full-time
About the position
French-speaking role in Lisbon, Portugal. €970 per month (gross). Relocation support included. At a glance Location: Lisbon, Portugal Work model: On-site Languages: French Salary: €970 per month (gross) Start: 19 Oct Relocation: supported — details below Perks worth knowing about Private Health Cover Meal Allowance Work Visa Provided About the role This is an entry-level, on-site customer support role for two French-speaking Advisors handling Level 1 enquiries for a French betting brand. Day-to-day, they take inbound calls, chats and emails about winnings, account management and login issues, escalating anything beyond Level 1 and using or adapting templates for written replies. It is a fast-turnaround campaign (CVs due 16 October, start 19 October) with a relocation package aimed at French speakers moving to Lisbon. What you'll do This is an entry-level, on-site customer support role for two French-speaking Advisors handling Level 1 enquiries for a French betting brand. Day-to-day, they take inbound calls, chats and emails about winnings, account management and login issues, escalating anything beyond Level 1 and using or adapting templates for written replies. It is a fast-turnaround campaign (CVs due 16 October, start 19 October) with a relocation package aimed at French speakers moving to Lisbon. In short: Customer Support + Inbound Voice/Chat/Email + Account & Login Queries + French Native + Betting/Lisbon Mon-Sun 7.30AM - 9 PM What we're looking for Native/C2 French English sufficient for a live language verification during the interview (level not specified) EU citizen (work permit holders and visa sponsorship not accepted) Strong communication skills Customer service experience preferred Good computer literacy High school diploma and ability to provide a clean criminal record Salary €970 per month (gross) Benefits Performance Bonus: Up to €120 based on KPI (applicable from 4th month onwards) Meal Allowance: €8.50 per worked day Payment Structure: Paid with salary at the end of the month Benefits 22 business days of annual leave Christmas and Holiday Bonuses, each equal to one month of your base salary *Health Insurance plan after 6 months on contract Relocation support €360/month for 3 months (reimbursed at the end of the month) Assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Reimbursement of up to €200 for the cost of a travel ticket (reimbursed after 3 months upon providing receipt) Why Portugal? Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting. How the process works Apply with your CV — we read every application A short introductory call with CloserHire, around 30 minutes Interview with the company Offer, then we help with the paperwork and, where relevant, the move From application to starting on the ground usually takes around five weeks. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
About the company
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Fair Compensation
Fair pay and attractive terms
Onboarding
A Structured Start from Day One
A supportive team
Mutual Respect and Open Collaboration
Future Outlook
A Secure Job with Growth Opportunities
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